Return & Exchange Promise
Help with a damaged, defective or incorrect item
Contact us with your order number and details of the issue. Opening the product does not by itself make a genuine claim for a damaged, defective or incorrect item ineligible. Refunds or replacements are subject to review.
Photos and videos are not required. We will let you know if any additional information is needed.
Read our Return & Refund Policy for the full eligibility rules, including products expired at delivery, exclusions, review process, refund method and timing, and cancellation or order-change requests.